The GPS is inaccurate (wrong distance and/or path)

Modified on Thu, 14 Mar 2024 at 02:38 PM

If your trainings are being recorded without interruption but do not accurately reflect the path you travel, you can take the steps outlined below to address the few potential causes.


Disable wifi while tracking

Be sure you have turned off wifi while tracking (as connecting/disconnecting from wifi can disrupt GPS signals for your device).


Reset your GPS

Turn your phone off for 5 minutes (and keep it still) to reconnect to new GPS satellites. 


*Note that if you are riding indoors, Equilab will not be able to track your rides accurately given the roof/walls block the GPS signal that the app uses to determine the distance and speeds you rode.


Ensure the most accurate location tracking is enabled for your device

Follow these instructions depending on which type of device you have.


iPhone users:

  • Open the Settings app
  • Select Privacy & Security
  • Tap on Location Services
  • Scroll down and tap on Equilab
  • Ensure the Precise Location option is toggled on 


Android users: 

Android 12 & higher

  1. Swipe down from the top of the screen.
  2. Touch and hold Location .
    • If you don't find Location :
      1. Tap Edit or Settings .
      2. Drag Location  into your Quick Settings.
  3. Tap Location Services and then Google Location Accuracy.
  4. Turn Improve Location Accuracy on or off.

Android 11 & lower

  1. Swipe down from the top of the screen. 
  2. Touch and hold Location .
    • If you don't find Location :
      1. Tap Edit or Settings .
      2. Drag Location  into your Quick Settings.
  3. Tap Advanced and then Google Location Accuracy
  4. Turn Improve Location Accuracy on or off.


Additionally, if you ride for multiple hours at a time, ensure your device does not automatically shut off GPS tracking. Some devices will automatically limit GPS tracking activity if they have been sharing locations continuously for an extended period of time. If you believe this may be happening to your device, we recommend researching your specific device settings to see if you can disable that restriction.


If your ride is getting cut off and not tracking for the full-time, we recommend checking out these support articles.



If you have any additional questions, please feel free to contact us at support@equilabapp.com. We're always here to help.





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