How to delete your account

Modified on Thu, 2 Jan at 3:21 PM

To delete your account go into Equilab > Profile > Settings > Delete Account, and then re-authenticate (log in) to confirm the deletion.  If you've forgotten your password, follow this guide to reset it.






Please note that all deletions of accounts (and other objects within the app, such as rides and horses) are permanent and cannot be recovered. 


Also note that deleting an account will not cancel a subscription or remove you from our email list. To cancel a Premium subscription, reference this article. To remove yourself from our email list, click the "Unsubscribe" button at the bottom of any marketing email you receive from us. 


If you have any additional questions or require assistance in deleting your account, please contact us at [email protected]. We're always here to help.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article